Case overview
Since 2019, FBE has been designated as the exclusive registration and payment management platform for SCHKM, the world’s largest marathon themed road race. Based on the specific situation of the competition, we have developed a customized registration system, which not only supports multiple languages (English, Traditional Chinese, and Simplified Chinese) and multiple payment methods, but also can handle very high traffic of online registration, accommodating hundreds of thousands of people to browse the website or register online at the same time.
The Brief
Since then, as their trusted partner, we proudly rose to the occasion, fulfilling all requirements and enhancing the event experience. Our team was responsible for conceiving, designing, developing, managing, and operating the real-time online platform for both Hong Kong and international applicants. This platform seamlessly supported global users and languages, ensuring a smooth and efficient process.
Our Approach
To create a successful platform, we first identified the goals and requirements and then chose an appropriate platform that could meet all the requirements while providing a visually appealing user interface.
Our registration form was designed to collect all the necessary information and securely store it in a data management system. We also integrated payment processing for easy payment collection.
Thorough testing was conducted to ensure the platform functions smoothly and meets all requirements. User feedback was used to refine the platform, and security measures were implemented to protect it from hacking and data theft.
Administrators were trained to use the platform effectively, and ongoing support is provided for bug fixes, software updates, and technical assistance.
The Results
Since 2019, FBE and SCHKM have created many unforgettable event memories together, and there were no security vulnerabilities during the competition. The registration platform runs smoothly, ensuring that participants have a smooth activity experience while maintaining data security.
